Vidus Team offers multilingual support via Email, customers who write to us in English, German, French and Japanese will get our feedback within 48 hours, while others within 2 to 7 business days.
· Select the Target Products in Vidus order page· Enter Your Personal Information as Required· Proceed to Checkout
· Register an account at Vidus website with the email you buy Vidus software with;· Download Vidus software and install;· Activate Vidus software with your email account and password
Please follow this link to sign up: https://www.vidus.cn/register.
Yes, you can change your email account by contacting our customer service with your existing email information.
Yes, you can try all features of Vidus software for 30 days. We strongly recommend you to have a try for free to evaluate our software before buying.
We accept payment in EUR/CAD/GBP/AUD/JPY. The conversion will be made on real-time exchange rate.
When you buy one-year licnese, you are offerd a Auto-renew subscription plan at very low price per year. Choosing this, you are agreed to subscribe the product yearly and you will be billed form the next year.
You can cancel your subscription at any moment. If you cancel, you will not be billed anymore and the service will remain active for the time that is paid for. There's no cancellation fee.
We guarantee refund lasts for exactly 30 days from the day you place an order on our site. If you're not satisfied with our products, just contact our Support via email to claim a full refund with your refund reason. Your original payment method will be credited with the full order amount after your refund request is approved. We strongly recommend you to have a try for free to evaluate our software before buying.
Sorry, one license of our software can only be used on one PC. If you want to use on more than one PCs, please contact our customer service.